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Inbox

Review Form submissions and keep moderation or follow-up work organised.

Inbox contains submissions created by Forms that are configured to retain them in Micro CMS.

Review new submissions

Open Audience → Inbox and start with items marked as new. Open an item to view its submitted fields, files and available moderation or workflow actions.

Keep private details private

Submission contact details and uploaded evidence can contain personal information. Do not copy them into public content unless the person has supplied them for that purpose and your process allows it.

Follow-up

If a submission leads to a Page, Post or other public item, create that public content separately. Inbox remains the private operational record rather than becoming the published content itself.

Retention

Review Privacy Settings and Housekeeping so submissions are kept for an appropriate period. Remove information you no longer need instead of treating Inbox as permanent storage.

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