Background work is not running

Use this guide when queued work does not advance automatically or a background operation repeatedly fails.

1. Check Background Jobs

Open System → Background Jobs and inspect the current job. Confirm whether it is queued, running or failed and read the latest error before starting anything again.

2. Check Site Health

Open System → Site Health → Diagnostics for the current processing capability and Errors for recent failures.

3. Use manual execution only as a test

Run Due Jobs Now can help confirm whether work itself is valid. If jobs only advance manually, automatic background processing still needs attention.

4. Use the scheduler fallback only when required

If Micro CMS reports that the host cannot run background work automatically, configure the supported hosting scheduler. Do not weaken PHP security settings simply to make work start.